Main duties and responsibilities of the section are
- Facilitating both internal and external customers to freely provide their views on the service provided and ensure the views given are collected and analyzed, and used for service improvement
- Developing a client service charter that would guarantee customers of a minimum (satisfactory) level of service
- Promoting and marketing meteorological services and products
- Coordinating advertisements and press releases
- Production and distribution of various documents for raising awareness on UNMA services and activities such as brochures and pamphlets
- Coordinating press briefings
- Coordinating trade fairs, agricultural shows and other promotional activities
- Preparation of UNMA papers for workshop, seminars and conferences
- Preparation and production of newspaper articles